Acanthus Antiques - Estate Jewelry, Period Furniture and Fine Art
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Sales Policy

Payment:

We accept Visa, Mastercard, American Express & Discover credit cards. We also accept payment through Paypal.com with shipment to your confirmed address only. (Confirmed address is credit card billing address). We also accept money orders, certified checks and personal checks drawn on U.S. banks. Items will not be shipped until all checks, money orders and bank checks clear.

Return Policy:

Acanthus Antiques guarantees each item to be as described and will provide a full refund in the event there is a mistake or discrepancy. We make every effort to describe things as accurately as possible. We strive for customer satisfaction and will accept returns if you are not fully satisfied with an item, provided we are notified within three days of receipt and are contacted regarding return shipment of the item. Items must be returned in the same condition in which they were shipped and postmarked within 3 business days of your notification that an item is being returned. Refunds will be issued less shipping, handling, insurance, and any applicable Paypal or Credit Card fees. Purchases made by any credit card are subject to an automatic 8% restocking fee due to the processing charges that we incur for both charge and refund. This is a cost beyond our control .

International Sales Policy:

Please note all shipments will be declared at full value for customs and will be marked merchandise, not gift. Purchaser is responsible for all accruing customs charges or tarrifs.

International Returns:

Due to U.S. Customs regulations and tariffs, we are unable to offer refunds to our International clients.

Shipping Damage:

Please contact us immediately to report any shipping damage. Buyer must keep all boxes and packaging materials, this is a mandatory requirement of both USPS and UPS. Failure to do so will result in denial of an insurance claim. Claims through the U.S. Postal Service are the responsibility of the buyer and we will assist in any way with sending you the necessary papers or insurance receipts.

Layaway Policy:

Layaways are considered at the discretion of the seller on a case by case basis. An initial non- refundable deposit equal to 1/3 of the sales price is due immediately to secure the layaway. Final payment is due no later than 90 days after the purchase date. Items placed on layaway may not be returned FOR ANY REASON. In the event that the final payment is not received within the 90 days, the initial deposit is non-returnable and the item(s) may be offered for sale to other clients.

Auction Sales Policy:

Items offered for sale through Ebay or other online auctions are not returnable. Please make all inquiries prior to bidding.

 
 


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